1. Introduction Dixon & Associates Tax Services (Dixon Tax Pro Services, we, us, our) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and communications, including SMS and email messages. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact information We may collect your name, email address, phone number, and other contact details when you submit forms, request information, or book appointments.
Communication data If you opt in to receive SMS or email messages, we collect consent records, messaging preferences, and opt in or opt out activity.
Website usage data We may use cookies, pixels, and analytics tools to collect information such as IP address, browser type, pages visited, and interactions on our website.
Service and appointment data We may collect information related to tax services, consultations, and appointments you request or receive.
3. How We Use Your Information We use your information to:
1. Provide tax and related services
2. Communicate with you about appointments and services
3. Send SMS and email messages you have opted in to receive
4. Improve our website and marketing performance
5. Maintain compliance records for consent and opt-outs
6. Protect against fraud, misuse, and security risks
4. Cookies and Tracking Technologies We use cookies and similar technologies to improve your experience and analyze website usage. You can manage cookies through your browser settings. Some features may not function properly if cookies are disabled.
5. How We Share Your Information We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in these limited cases:
1. With service providers who help us operate SMS, email, scheduling, and analytics systems
2. When required by law or to protect our legal rights and security
3. During a business transfer such as a merger or acquisition
4. No mobile information will be shared with third parties for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties.
6. Your Choices
SMS opt out You can opt out of SMS messages at any time by replying STOP. You will receive a confirmation message and no further messages unless you opt in again.
Email opt out You can unsubscribe from emails using the unsubscribe link in any email.
Access and correction You may contact us to request access to or correction of your information, subject to applicable law.
7. Data Security We use reasonable administrative and technical measures to protect your information. No system is completely secure and we cannot guarantee absolute security.
8. Children’s Privacy Our services are not intended for children under 13. We do not knowingly collect personal information from children.
9. Policy Updates We may update this Privacy Policy from time to time. Updates will be posted with a revised Last Updated date.